Activation key (license key for the camera)

What is an activation key?

An activation key is a license key. An activation key gives you the right to take advantage of Ivideon service for the cameras that are compatible with Ivideon firmware (cameras manufactured by Microdigital, Hikvision).

Why do I need an activation key?

An activation key is required so that you could see your camera in the personal account. An activation key confirms your rights to use Ivideon licensed SW for video surveillance cameras Microdigital, Hikvision

How much does the activation key cost?

You can find the cost of the activation key in your personal account. When you purchase a camera with integrated Ivideon in our online store, we will provide you with the key supplied with the camera (free of charge).

Where can I obtain the activation key?

  1. When you purchase a camera in our online store, the activation key will be provided in the box along with the camera. An example of the instructions. Attention! Do not enter this license key - this is a test sample only.
  2. If you purchased your camera in a different store, you will be prompted to buy the activation key in your personal account when you connect the camera. After the purchase, we will email you the license key number. Save it!
    An example of the email. Attention! Do not enter this license key - this is a test sample only.

We strongly recommend that you save the activation key (if it was included in the box with the camera) and that you never delete the email that was sent after the purchase of the activation key.

Does the activation key give me the right to record in the cloud?

No, the activation key gives you the right to use Ivideon licensed SW for cameras that are compatible with Ivideon firmware. In order to store video recordings in the cloud, you must activate rate plan subscription.

How do I activate the activation key?

Hikvision and Microdigital cameras with Ivideon firmware require activation using the license key. After the connection is established, you will see "requires activation" message in the camera preview window. Click the Settings button under the camera preview and select "Enter the license key".

Enter the key in the appropriate field. Done!

Cameras sold in Ivideon online store, are supplied with the license key. You can find it on the contents page attached to the instructions for the use of the device. If you have purchased the camera elsewhere, the license key will not be supplied along with the device, but it can be purchased separately by following the link in the license key input window.

What equipment is Ivideon compatible with?