Why should your retail chain go for an Ivideon solution?
Consolidate all your cameras into one secure system
Quickly create location-independent operator workstations anywhere and any time using cloud-based infrastructure — no matter how big your chain is
Monitor all your stores in a single window: your personal account or the Ivideon Client app
Securely watch video feeds on a computer or mobile device
Conveniently group cameras by location or any another criterion in your personal account or the Ivideon Client Desktop application
Connect any number of cameras
Offer your store managers, supervisors, merchandising department head, administrator, and security special access to your cameras
Assess store attendance
Use the Ivideon Counter to keep track of who comes and goes
Figure out how many salespeople you need according to how many customers you actually have walking in the door
Make sure it’s easy to get into the stores you have located in shopping centers
Watch recordings of visitor flows to make sure your numbers match the eyeball test
Enjoy operational attendance statistics in real time and for specific time periods
Create reports and graphs for different periods
Offer remote check-in for your merchandising service
Keep track of where goods are on the shelves
Track how effective and accurate your window displays are
Monitor the checkout area
Make sure you have something to point to when problems like double scanning or forgetting to scan a product arise
Benefit from cash analytics and a video archive of all your transactions
Spot fraud and rule violations: manual price input, unconfirmed discount receipts, incorrect return processing, cash withdrawal errors, restarting cash registers without an administrator, failure to provide customers with a receipt, selling alcohol at prohibited times, or counting what’s in the cash register to withdraw whatever’s unaccounted for
Improve customer service quality
Keep track of when employees arrive at and leave work
Make sure your dress code is always followed
Keep an eye on salesclerk activity
Monitor workplace discipline and make sure everyone’s doing their job
Resolve controversial situations
Step in when your electronic monitoring system is triggered
Decrease the number of claims you get from customers saying they were injured at your store
Make sure your company and employees are safe from falsely lodged multimillion-dollar sexual harassment lawsuits
Ensure that your retail chain is secure
Record incidents of theft by employees and visitors
Monitor cases where goods are damaged by employees or visitors
Deter armed robberies before they happen simply by having security cameras in place
Integrate with security systems, fire alarm systems, and alarm sensors: quickly check to see whether an alert is a real threat or a false alarm
Enjoy a new way of attracting clients
Embed a video stream from your store in your website
Organize public announcements for open events like master classes and tastings
Use video broadcasts as a competitive advantage
How much does the solution cost?
Calculate the initial price of retail chain surveillance now.
Monitor your staff’s work from anywhere around the world, analyzing different situations and identifying slow service and unhappy customers as well as theft and fraud committed by the people working for you. If there are several cameras installed on the sales floor opposite key store windows and shelves, your merchandising service can remotely monitor how accurately and effectively your goods are laid out. You can also offer supplier merchandising specialists access to your cameras, giving you an excellent competitive advantage in the fight for suppliers and their loyalty.
About 40% of monetary losses occur in the checkout area. Monitoring it can significantly reduce those losses, help resolve controversial situations, and prevent violations by your employees.
Assess how effective and attractive your window displays are from the standpoint of the customer by using online videos and the archive and comparing reactions to old and new layouts.
Monitor the security of your warehouses and back office areas to prevent staff from stealing or damaging your property.
Entrance: inside the store
Install the smart Ivideon Counter at the entrance to your store and monitor how many visits you get during different days and hours. That allows you to identify downtimes and offset attendance gaps with smart promotional and discount campaigns.
Entrance: outside the store
Monitor the entrance to your store. If any suspicious movements are recorded after hours, you get a notification. Ivideon makes sure you’re always alert and prepared to take immediate action.