How to configure notifications?

How to configure notifications?

There are 2 types of notifications in our system:

  • Status notifications: sent if camera cannot be accessed.
  • Notifications on movement or sound: sent if movement or sound is detected in the frame.

Both types of notifications can be emailed to you or sent to your mobile device as push notifications. Please note that push notifications require that Ivideon Client application is installed on your mobile device.

You can activate notifications when you subscribe to the rate plan for business or home, except for the "Online" rate plan.

Setting up notifications

In order to receive notifications, you must:

  • activate the service in your personal account;
  • set the correct time zone for your personal account;
  • configure the notification schedule.

Activating the service in your personal account:

  1. Log in to your personal account.
  2. Go to "My Services" tab.
  3. To add a service, click on the "No" button in the line opposite the camera and select: email, push notifications or email+push.
  4. When you are finished, click on "Save" button (at the top of the page). The service is now activated.

    You can cancel unsaved changes by pressing the "Cancel" button.

The service is provided without additional payment.

Setting the time zone:

  1. Log in to your personal account.
  2. Go to the settings menu in the personal account by left-clicking on the account name.
  3. Select the necessary time zone and press "Save".

Setting up notification schedule:

Remember that notification schedules are set separately for each camera!

  1. Log in to your personal account.
  2. Go to "My Cameras" tab.
  3. Open the camera menu (icon with three lines) and select "Configure notification schedule".
  4. In the next window, highlight with the corresponding color the time increments, during which notifications must not be sent (gray) and during which notifications must be enabled (green).
  5. Confirm the changes by pressing "Save".

What equipment is Ivideon compatible with?